Right of withdrawl
1. Legal right of withdrawal
You have the right to withdraw this or any contract with us within fourteen days without any reason. The withdrawal period shall be not more than fourteen days from the date, you or a representative of your party, other than the carrier, got the goods. To exercise your right, you must contact us by means of a clear declaration of your decision to withdraw from this contract. e.g. consigned by mail letter or email. The contact details are:
You can also use our model withdrawal form that can be found here: Model withdrawal form that is not prescribed. You can fill in and submit the model withdrawal form or use our contact form and send the data electronically. If you make use of this opportunity, we will provide you with immediate email confirmation of receipt of such a withdrawal. to safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.
If you withdraw from this contract, we will reimburse all payments we received from you, including the costs of shipping ( with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us ) and repay immediately latest within fourteeen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed othereise. In no case fees will be charged because of this repayment. We may withhold reimburesement until we have received the returned goods back, or until you have proofed that you have returned the goods, whichever is earlier. You have to send the goods back promptly and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract. You have to return the goods to: mostwanted35 GmbH, Fichtestr.28, 90489 Nürnberg, Germany. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct cost of returning the goods. You just have to pay for any diminished value of the goods, when you did not handle the goods in the right way.
The right of withdrawal does not exist or expires at following contracts
- are the supply of goods that are produced according to customer specifications or clearly tailored to personal needs like engraved writing instruments
Without prejudice to your rights mostwanted35 GmbH offers the following voluntary return guarantee:
You can resend all products of mostwanted-pens.com within 30 days from receipt of the goods to mostwandted35 GmbH if the product is complete and is in unused and undamaged condition. For shrink-wrapped and / or sealed goods, this means that we take back the goods only unopened. The product is to return to mostwanted35 GmbH , Fichtestr.28, 90489 Nürnberg, Germany. Please contact our service under firstname.lastname@example.org if you want to make use of voluntary return.
If you return the goods in accordance with this voluntary withdrawal, we will refund the purchase price paid by you already, but not the shipping costs of your original purchase. Accordingly you bear the risk of transport as well as the return costs. This money back guarantee does not limit your legal rights and therefore not your right as described above.