Shipping & Payment

1. General

We deliver to Germany and International to all countries of the list below from a certain shopping basket value, free of cost. We ship exclusively with insured DHL package.

In the cart you can see, as a registered customer with a delivery address, how much you need to order for free shipping. If you are not a registred client, please refer to the shipping table under point 3.

2. Orders from outside of the European Union

In the customs forms for packages to countries outside of the European Union the value of every item, included in the package, is listed. We reserve the right to help the customs and give such informations to them to simplify the procedure or because of legal obligations. The customs can open packages for inspecition, we have no influence on that.

Customs or import duties are levied once the package reaches your country. You have to pay any charges for customs. We have no control over these charges and can not predict their amount. Customs regulations vary from country to country considerably. For more information, please contact your customs authorities in your country.

Note: The customs authorities of some countries require the importer of a commodity a special proof of identity before a shipment is released. As an importer of the goods may you or the recipient of the consignment, prompted to specify an identification number, such as a national identification number, CPF or tax ID.

3. Shipping costs table

Country Shipping Costs Free shipping from
Germany 3.95 €* 40.00€
European Union Premium 11.95€* 120.00€

International Zone 1

International Zone 1 Premium

13.95€*

15.95€*

140.00€

160.00€

International Zone 2

International Zone 2 Premium

25.95€*

29.95€*

260.00€

300.00€

International Zone 3

International Zone 3 Premium

29.95€*

39.95€*

300.00€

400.00€

*Germany and the European Union prices include the VAT.

*International Zone 1 - 3 prices do not include VAT.

The Zone European Union includes following countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Lithuania, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

The Zone International 1 includes following countries:

Albania, Andorra, Belarus, Bosnia and Herzigovina, Iceland, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Ukraine, Vatican City

The Zone International 2 includes following countries: 

Afghanistan, Algeria, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Canada, China, Egypt, Georgia, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgystan, Laos, Lebanon, Malaysia, Maldives, Mexico, Mongolia, Morocco, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Russian Federation, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Tunisia, Turkey, Turkmenistan, United Arab Emirates, United States (USA), Uzbekistan, Viet Nam

The Zone International 3 includes following countries:

Angola, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Belize, Benin, Bolivia, Botswana, Brasil, Burkina Faso, Burundi, Cameroon, Cabo Verde, Central African Republic, Chad, Colombia, Comoros, Congo, Congo (Democratic Republic), Costa Rica, Cote D'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Mozambique, Namibia, Nauru, New Zealand, Nicaragua, Niger, Palau, Panama, Paraguay, Peru, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Seychelles, Sierra Leones, Solomon Islands, South Africa, St. Helena, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Zambia, Zimbabwe

4. Surcharge

For orders under 5 € we have to charge a surcharge of 2,50 €.

5. Methods of payment

We offer customers in Germany the following payment methods:

KLARNA Invoice, PayPal, American Express, Visa, Mastercard, Pay Direct, Sofort (Überweisung), Giropay and Payment in advance.

We offer our international customers the following payment methods:

PayPal, American Express, Visa, Mastercard and Payment in advance.

 

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